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Barahat Al Jufairi, Qatar
accor.com
Full time
THE ROLE
You are the administrative backbone of the Food & Beverage Administration. Your role collects and disseminates all the administrative and operational information within the team. When required you assist with the service aspects of the operation.
FOOD AND BEVERAGE MISSION STATEMENT
Food & Beverage will be recognized as the market leader by providing consistent and personalized service, by offering innovative concepts and products, not yet available on the market. We are committed to create an environment where teamwork is honored, honesty and integrity are valued. Our well trained and professional colleagues will be focused on delivering high quality products and memorable experiences that will strengthen our customer engagement in the resort and through social media. Fairmont is a place where the well-being of our guests is our main priority. We will emotionally engage the local and international community, anticipate and exceed their wishes and needs, thus creating guests for life. Our Food and Beverage outlets will capture the attention of global media, making it the first choice for international awards and social events and becoming the benchmark for Local and international Food & Beverage industry. Our financial success will strengthen the food and beverage reputation amongst current and new owners, by achieving Top Line Revenue and high EBITA surpassing their budget expectations. It is our responsibility and commitment to give back to the community by being a true heartist Ambassador.
OUR MOTTO
Gracious with people, ruthless with standards and hungry for more.
GROOMING
Our appearance is a statement of who we are. Our grooming should create a professional image at work that is why our every team member needs to follow the grooming standards at all the time.
PERSONAL ATTRIBUTES
Motivator & role model Positive attitude and well spoken Result driven Displays initiative Commitment to professional values Team creator Customer / people oriented Creative / open-minded
KEY DELIVERABLES AND RESPONSABILITIES
Ensure correct grooming standards are followed at all times Follow the Care Programme at all times Attends the weekly Engineering and Housekeeping walkthrough and maintains accurate records Follow up on all financials, LQA, Forbes and TrustYou targets Check emails and banquet pigeon hole and update the team with relevant information Maintain the Banquet notice board updated with relevant information Manage the banquets folder and ensure all files & folders are properly organized Operational schedules and daily attendance sheets are updated and posted accordingly Print out BEO’s, daily, and weekly forecasts and distribute copies of each at the allocated locations Maintain a master file to be kept in F&B Office at all times with the latest updates of all BEOs, forecasts, memos, and other related information. Process all requisitions through related to general store as well as purchase orders. Keep track of all departmental purchases with the purchasing department Prepare all casual reports and ensure they are delivered to the accounting department on time Attend daily briefings and draft minutes on a daily basis to be posted on all notice board Attend monthly departmental meetings and note down the minutes and action plan Is aware of the daily, monthly and yearly financial targets All issues and negative guest feedback need to be properly reported on Glitch system Maintains the HACCP & FIFO records as required by the regional governing body Maintains records of training, grooming and selection of casual labour Handle financial procedures according to guidelines set by the finance department Responsible for linking all facets of service, cuisine and entertainment Following the personal development plan set by the corporate office Assists with the rostering system and regularly updates Oasys Follow Hotel Evacuation Policy in case of an Emergency Establish and maintain effective communication across all divisions Prepare the buffet tags accordingly based on the information provided in the BEO. Fill in the Banquets revenue report and send it to the Banquet Director Complete any other relevant admin duties assigned by Banquet Director Assist with the operation as required by Banquet Director
TALENT & CULTURE
The hotel reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.
I commit to the above requirements of my position and will strive to demonstrate Our Values in my daily work and confirm I am able to perform the essential function of the role as identified. Schedule: Full-time
