Abbott Ensure Looking for Ambassador ( Sales Executive ) – Diagnostics Division at Saudi Arabia ,  Jeddah Full Time

Ambassador
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.
ROLE OVERVIEW
Our Abbott Diagnostics Division provide information you need, when you need it, so you and your doctor can make better decisions. Abbott has pioneered innovative ways to screen, diagnose and monitor a vast range of health conditions with speed, accuracy and efficiency across core laboratory, molecular and point-of-care diagnostics.
The Abbott Ambassador is responsible for managing and expanding existing accounts, managing, and improving customer relationships, improving profitability of accounts, and handling first line service.
WHAT YOU’LL DO:

• Full revenue responsibility including forecasting and target performance achievement.
• Act as a trusted partner and advisor as Abbott’s main contact to customers Manage and drive the development of their accounts, including key activities such as: strategic account management and post-sales implementation process New product and menu expansion targeting and sales support
• Prepare and execute regular customer business reviews
• Manage routine renewals of base business accounts and negotiate long-term contracts
• Provide first line service support and technical troubleshooting for defined service interventions with an average completion time of 2 hours (range 0-4 hours)
• Provide proactive service
• Perform technical service bulletins (TSBs) less than an equal of 2 hours Implement new assays
• Provide ongoing training and coaching to customers
• Oversee progress of cross-functional implementation team (post-sale) with project manager
• Success in this role is measured by service level achievement, economic profitability, customer satisfaction score (NPS), contract renewal rate and managed revenue.

EXPERIENCE AND EDUCATION, YOU’LL BRING:
Bachelor’s degree or equivalent experience required. Bachelor’s / Engineering degree in bio medical / electrical / mechanical / medical technology or commercial is preferred.

• Minimum of 5-7 years track record in the diagnostic industry with an emphasis on managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts, and handling first line service.
• Proven track record in a similar position supported by management and customer references.
• Successful engagement with customers, specifically Business Management and key stakeholders.
• Excellent product and industry knowledge.
• Strong understanding of key stakeholders and customer dynamics.
• Strong solution selling and relationship building skills.
• Excellent communication skills.
• Ability to identify and drive resolution of issues.
• Long-term, strategic focus on account.
• Candidates must be fluent in local language and English, additional languages are advantageous.
• The position requires the willingness to travel on a frequent basis, i.e. on average three days per week.

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on LinkedIn at www.linkedin.com/company/abbott-/, on Facebook at and on Twitter .