Citizenship Invest Hiring for Document Collector and File Administrative – Dubai Office Job at Dubai Full Time

We are the market leader in the industry of citizenship programs to legally obtain a second passport. The company holds the strongest credentials within the citizenship by investment industry and it is officially authorized and licensed by international Governments for citizenship processing. Being one of the oldest companies in the industry, during our long journey, we have successfully processed a second nationality for thousands of clients from over 60 countries across Middle East, Africa, Europe and Asia.

We want to expand our network of offices and increase our international presence as well as diversify into new related business areas.

We are looking for an enthusiastic person as a Document Collector and File Administrative. The main role is to communicate and guide each assigned client to gather all the necessary documentation required for the specific citizenship or residency application and subsequently submit it to the relevant Government.

Qualifications

• Perfect written and spoken English. Second or third language will be positively valued.
• Minimum 3 years of experience in the area of administration, clients relations in a professional services industry. Ideally in the sector of financial/investment products and services i.e. wealth management or private banking. Alternatively, luxury real estate.
• It is a MUST to take Indeed’s Skill Tests: “Filing & organization”; and “Verbal communication”.

Professional skills required

• Excellent interpersonal and customer service skills. Able to inspire confidence and build relationships.
• Ability to work in a team and to interact with other professionals.
• Polite and with good manners. Used to deal with HNWI’s.
• Ability to organize and respond in situations of high demand.
• Autonomy and ability to assume responsibilities.

Personal skills required

• Great English communication skills both verbally, face to face and on the telephone, as well as perfect writing skills.
• Confidence liaising and communicating with clients, colleagues, and individuals
• Proactive problem solving and proficient managing workloads
• Attention to detail and being highly organized are a must
• Thorough follow-up skills and practice

Key performance indicators (illustrative)

• Number of files closed in the month, quarter and year
• Time to close the file
• Client satisfaction
• Accuracy of client CRM information and update time

Compensation

• Salary in line with market, plus quarterly bonus

Job Type: Full-time

Application Question(s):

• Do you currently live in the UAE?

Experience:

• Administrative: 3 years (Required)

Language:

• English (Required)
• Tagalog (Preferred)
• Arabic (Preferred)

Application Deadline: 03/03/2023