Description:
We are seeking a highly motivated and dynamic individual to join our team as a Client Relationship Executive / Admin Executive / Handling Worker grievances. In this role, you will be responsible for managing and maintaining positive relationships with our Clients while also handling administrative tasks and addressing worker grievances.
RESPONSIBILITIES-
Build and maintain strong relationships with customers through regular communication, resolving inquiries, and providing excellent customer service
Act as a liaison between the company and clients, ensuring timely and accurate communication of information
Coordinate with internal teams to resolve client issues, and ensure a seamless customer experience
Maintain accurate records of client interactions, transactions, comments, and complaints
Assist in administrative tasks, such as data entry, managing files, scheduling appointments, and organizing documents
Support the team in preparing reports, presentations, and other related documents
REQUIREMENTS
Excellent interpersonal and communication skills, with the ability to build strong relationships and handle customer complaints effectively
Strong problem-solving skills and the ability to think critically to resolve customer issues
Proficient in using MS Office applications, such as Word, Excel, and PowerPoint
Exceptional organizational and multitasking abilities
Attention to detail and accuracy in record-keeping
Ability to work independently and as part of a team
Proactive and self-motivated, with a positive attitude
Should have a valid UAE driving license
Should have completed Bachelors degree
Job Type: Full-time
Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Preferred)
License/Certification:
UAE driving license (Required)
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