Job Location | Saudi Arabia , Egypt |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Hotels /Hospitality /Restaurant |
Functional Area | Not Mentioned |
Job Description
POSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Keyskills :
Job Description [ n Your Job We are looking to hire Production Shift Supervisor to join our team in Guardian...
Apply For This JobJob Description Company DescriptionCandidate must have a strong technical project management experience who is confident working local and with remote...
Apply For This JobJob Description Main Responsibilities: Critically evaluate and select RFP, RFQ, proposals, bids, quotations, comparative statements and technical drawings using fine...
Apply For This JobJob Location Mecca, Saudi Arabia Education Bachelor’s degree / higher diploma Salary Not Mentioned Industry General Engineering Consultancy Functional Area...
Apply For This JobJob Description JOB PURPOSE:To Ensures that O& M and the project HSE system meet the applicable HSE Requirement as applicable...
Apply For This JobWe are looking for the right people – people who want to innovate, achieve, grow and lead. We attract and...
Apply For This Job