About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have a long-term impact.
The Program / Department / Team
Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks and promote sustainable change by supporting community-led and market-driven initiatives. Recognizing both the great potential and the complex challenges faced by the Middle East, since 1989 Mercy Corps has been implementing a range of humanitarian assistance and development programs tailored to the specific needs of the region and of those communities where we work.
Mercy Corps seeks to alleviate suffering, poverty and oppression around the world. Mercy Corps has global experience working in countries undergoing major transitions, brings knowledge, expertise and strong management skills to position the agency as a partner of choice for progressive change in Syria. In Syria, Mercy Corps has been implementing emergency and life-sustaining activities since 2012. We empower and engage citizens by informing and mobilizing communities, and promoting civic engagement. By elevating the voices of vulnerable communities and increasing their inclusion in decision-making, we ensure governance processes are more equitable and effective, empowering communities to tackle the underlying causes of the world’s toughest challenges, working collaboratively to build secure, productive and just communities.
The Position
The Senior Manager of Business Development and Communications will lead a dynamic and multi-faceted set of critical responsibilities for the Mercy Corps Syria office. S/he will lead the pre-positioning of the organization with donors to prepare for funding opportunities and develop and carry out the communications strategy. S/he will lead and manage adherence to all Mercy Corps’ Minimum Standards and best practices of business development, and to internal Mercy Corps donors’ branding and visibility policies and procedures. The position involves strategic thinking, vision, and dedication to developing and executing a comprehensive business development strategy as well as communication strategy. The individual will drive development of key tools for business development and communications that convey information to a variety of internal and external audiences, within Syria, the region, and globally. The Senior Manager of Business Development and Communications will report to the Grants Management Director while working closely with the Grants Managers and senior leadership.
This role includes up to 10% travel. The person will work closely with a diverse team in an intense and fluid environment. They must be willing to travel regularly to Mercy Corps Syria field offices and project sites.
Essential Responsibilities
Business Development
Communications Management
Internal Communications
External Communications
Miscellaneous
Supervisory Responsibility:
No supervisory responsibility.
Accountability
This position reports to the Grants Management Director and works with the Country Director, SMT, Grants Team, Program Teams, field teams, Program Performance and Quality (PaQ) Team, and our HQ offices.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Qualifications
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we encounter through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
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