Job Description and Requirements
Job Description and Requirements
– Handle customers’ interactions.
– Communicate with customers’ via multiple channels.
– Answer all incoming requests and address customers’ inquiries in a timely manner.
– Log all necessary interaction details as instructed.
– Re-direct requests as per the set processes and take full information as required.
– Follow company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues.
– Escalate issues or unresolved queries to the Team Leader or Supervisor as directed.
The minimum requirements for this position are;
– Candidate must be fluent in English (minimum level C1) and Arabic.
– Excellent communication (written, verbal and listening skills) in both languages.
– Ability to work alternating shifts; weekends and holidays based on business needs.
– Advanced customer service skills.
– Problem solving and analytical thinking.
– Reporting skills.
Description: Required for an International IT Services Provider based in Dubai: Senior IT Network Security Engineer Candidate will have...
Apply For This JobJob Discription Responsibilities: Coordinate sales team by managing schedules, filing important doents and communicating relevant information Ensure the adequacy of...
Apply For This JobJob Discription Housekeepers are responsible for cleaning and reporting any safety hazards to the homeowner or manager in charge. They...
Apply For This JobDescription: Urgently looking for Arabic Call Center Agents for one of our clients in Dubai Candidates must have at...
Apply For This JobDescription: This is a full-time on-site role for a Property Consultant at Winning Edge Real Estate located in Dubai....
Apply For This JobJob Discription English teacher responsibilities include: Planning course material and activities. Assessing the students’ progress (e.g. homework, exam grades, etc.)....
Apply For This Job