YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world’s most international company in the world
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect, the better life will be on our planet.
Do you want to make a difference Then come to our Insanely Customer Centric Team and become a Certified International Specialist!
RolePurpose
Collect and deliver a variety of customer shipments within a given territory and time frame. Provide customers assistance and accurate information on their shipments and carry goods from them with appropriate and compete paperwork.
Accountabilities
Pickup and delivery deliver shipments safely and within the standard time frame. Prior with courier / collection all shipments must checked physically to ensure required paperwork’s avail and shipments in condition to travel in transit / deliver to customer
Prepare Debrief report at end of each working day. Complete all required paperwork for all collected shipments.
Maintain and adhere all company standards related to personal appearance, vehicle cleanliness and paperwork prepared for customer shipments. Professional behavior and attitude attending customers.
Ensure security of shipments, collected cash and company vehicle. Ensure to use padlock on vehicles at all times to secure customer shipments and company asset.
Deliver on time monthly invoices. Act as a messenger between customer and credit controllers in relaying customers queries in regards to billing and sell insurance on outbound shipments
Ensure target for SPORH / SPR maintained by individual courier, along with other PUD KPI.
Dealing with aggressive situations, traffics problems, collecting and securing cash collections.
Courier Leader and Supervisors.
3.1 Education
High Secondary Education.
3.2 Experience
2 years service based experience with valid driving license.
3.3 Technical Knowledge/Skills
Good command of English
Basic knowledge of vehicles and its associated operating techniques.
Computer literacy preferable.
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