Details:
Posted on:
31st October 2022
Company Name:
AL MASAR AL AMAL
Employment Type:
Full Time
Remote Job:
No
Monthly Salary:
Negotiable
Benefits:
Health Insurance
,
Company Visa
,
Accommodation
,
Commission
,
As per UAE law
Neighbourhood:
Deira
Minimum Work Experience:
0-1 Years
Minimum Education Level:
N/A
Listed By:
Employer
Company Size:
51-200
Employees
Career Level:
Mid-level
Gender:
Any
Expires on:
30th November 2022
Description:
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Contact us:Show Phone NumberShow Phone Number
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