The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.
DRC is looking for an experienced MEAL Officer – Accountability who will be responsible for implementation of activities related to accountability to affected population (AAP) and mainly in its aspects related to transparency/information sharing, complaint and feedback mechanisms, and participation across his area of intervention (North). This role will be based in Amman and involve regular visits to the field.
About the job
The individual will report directly to MEAL Manager. Your main duties and responsibilities will be:
Handling Feedback and Complaints:
Safeguarding of sensitive complaints
Information Sharing and Community Participation
Ensuring staff competency
Support in AAP-related procurement
General support to DRC accountability activities:
External and Internal Coordination
About you
Required
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You act in line with DRC’s vision and values.
Designation of Duty Station: Amman
Start date: ASAP
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: 25 October 2022
If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.
For further information about the Danish Refugee Council, please consult our website drc.ngo.
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