Description:
Urgent Hiring for IT Service Desk Analyst
12 Months Extendable
Note: apply only if you have worked in any bank.
2-5 years’ work experience in a first level IT Help Desk role.
Experience in relevant Microsoft technologies, including Active Directory, outlook, mobile devices, VPN technologies
Experience in Banking Applications and Microsoft platforms (Preferred)
PC repair and troubleshooting skills, Microsoft related certification is preferred.
Service oriented mentality with a strong customer focus.
Strong oral and written communication skills, with the ability to effectively communicate to a variety of audiences.
Technical/Functional:
Expertise in End user technologies
Strong understanding on the technical aspects of mobile devices.
Familiar with data transfers from IOS to Android and vice versa.
Strong understanding of Avaya and Polycom functionalities.
Familiar with latest EUS devices/platforms in the market.
Ability to troubleshoot complex hardware and software issues.
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