Call Center AgentGeneral Purpose:Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.Main Job Tasks and Responsibilities:* Answer calls professionally* Respond promptly to customer inquiries* Research required information using available resources* Handle and resolve customer complaints* Provide customers with product and service information* Enter customer information* Effectively deal with job stress, angry callers, and upset customers* Use the most appropriate way to communicate with different behavior types on the telephone.* Display time flexibility towards shifts as per work floor requirements* Keep records of customer interactions and transactions* Record details of inquiries, comments and complaints* Communicate and coordinate with internal departmentsSkillsEducation and Experience:* High school diploma, general education degree or equivalent* Knowledge of customer service principles and practices* Knowledge of relevant computer applications* Typing skills* Product and service knowledgeKey Competencies:* Interpersonal skills* Communication skills – verbal and written* Listening skills* Attention to detail and accuracy* Customer service orientation* Adaptability* Initiative* Stress tolerance* Work under pressure* High energy level Job Location Qatar Job Role Customer Service and Call Center Residence Location Qatar
Keyskills :
Job Description Responsibilities:? Present, promote and sell products/services using solid arguments to existing and prospective customers.?Establish, develop, and maintain positive...
Apply For This JobDoha, Qatar International Teachers Plus Full time Job SummaryLooking for Math teachers to develop lesson plans and themes in line with British curriculum objectives...
Apply For This JobDoha, Qatar Airswift Full time Our client, major LNG Operator in Qatar, is hiring for Lead QA/QC (Sub-Sea Structures) to...
Apply For This JobQatar شركه المواهب Full time About Avey: Avey is a Health Tech company, situated in Qatar Science and Technology Park,...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Data de divulgação da vaga Dec 29, 2020 Nº do Cargo 20202034 Categoria de emprego...
Apply For This JobHow do you get your review? You’ll receive a detailed analysis of the design, structure, and content of your resume...
Apply For This Job