Organise the daily patient list and draw the relevant files and assist patients as needed
Responding to questions from patients Answer WhatsApp and phones.
Managing appointments. Organising Diaries and Outpatients Reviews. Meetings Arrangement and planning
administrative work on compliance paperwork for CQC.
Following team members’ obligations, creating and adhering to to-do lists, Overseeing the marketing team’s KPIs
Liaising with medical insurance firms. Work with insurance companies to process claims
Type medical documents when needed
Maintaining accurate and current patient records
Sending letters, clinical reports, transcriptions, and updating databases and spreadsheets.
Maintaining complete confidentiality of personal and financial data.
Job Requirements.css-1t5f0fr{font-size:14px;font-weight:400;font-style:normal;letter-spacing:-0.35px;line-height:22px;color:#001433;word-break:break-word;}.css-1t5f0fr p{margin-top:12px;margin-bottom:12px;}.css-1t5f0fr ul,.css-1t5f0fr ol{list-style-type:disc;padding-left:18px;}@media screen and (max-width: 991px){.css-1t5f0fr{padding:0 12px;}}Excellent English Language spoken and written Proven experience as a medical secretary or similar administrative positionKnowledge of medical terminology, regulations and medical office procedures; knowledge of medical coding is strongly desiredExperience processing insurance claimsFamiliarity with basic bookkeepingKnowledge of MS Office, databases and EHR systemsOutstanding communication skillsPatience and discretionOrganizational and multitasking skillsHigh school diploma; additional training in Medical Administration is a plus
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