Job Summary
The Sales Officer is responsible for attending, supporting and answering clients inquiries face to face, over the phone and e-mail, ensuring that all requests are processed as per company standards and provide a competent, courteous, efficient and proactive point of contact for clients both internal and external. The Sales Officer is also responsible in helping to achieve targets through effectively promoting and advocating Wataniya’s products and value-added services.
Job Responsibilities
Job Duties
Job Qualifications
A. Educational Background and Certifications:
1. Bachelor’s degree.
2. IFCE Certificate.
B. Experience:
Fresh graduate or relevant years of experience in the field of Sales, Insurance, or Banking, ranged between 1 year to 4 years.
C. Skills and Abilities
1. Bilingual (Arabic and English).
2.Good use of Microsoft Office (Especially Excel).
3. Attention to details.
4. Business acumen.
5. Strong work ethic.
6. Customer service mindset.
7. Time management.
8. Ability to work under pressure.
Job Competencies
A. Behavioral Competencies: (are observable and measurable behaviors, knowledge, skills, abilities, and other characteristics that contribute to individual success in the organization.)
1. Effective communication skills.
2. Teamwork and cooperation.
3. Adaptability.
4. Stress management.
5. Steadiness and committed.
6. Customer impact and satisfaction.
B. Technical Competencies: (is the ability to perform the activities within an occupation to a defined standard, consistently and over time.)
1. Analysis and Judgement.
2. Problem Solving.
3. Attentions to details
4. Own initiative.
5. Risk Oriented.
6. Expert in Microsoft Office applications
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