doha, Qatar
TREC International
Full time
Guest Satisfaction:
• Assist all guests with all queries.
• Be aware of Accor Programs.
• Act according to the complaint handling standards & procedures.
• Director may request carry out other reasonable duties.
• Display familiarity with the Hotel’s standards.
Personal Hygiene:
• Make certain that you have a well-groomed, well-dressed and clean appearance.
• Adhere, at all times, to Accor grooming standards.
• In the hotel industry, it is particularly important to observe a high standard of personal hygiene, as many of us are in direct or indirect contact with food and/or guests.
• You may not smoke whilst you are on duty or in any areas where smoking is prohibited.
Financial Performance:
• Seek opportunities for cost savings.
• Ensure accurate cost charges for proper budget.
• Ensure that all required signatures are obtained prior to payments.
• Be aware of any activities/ events operating within the hotel in order to promote and maximize sales.
Employee Satisfaction:
• Only use staff entrance to enter and leave the Hotel premises.
• Always sign in/out, using your hotel ID card, and adhere to instructions of security personnel while doing so.
• Assist all departments when required.
• Responsible for a clean and tidy working area.
Requirements
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