Our Client:
An American based technology company
You will:
. Strategise and implement generative AI use-cases and transformation modelsacross multiple industries.
. Lead a specialised team in crafting and executing a customer-focused generativeAI roadmap, with an emphasis on technical governance.
. Disseminate key service updates and compliance guidelines to internal andexternal stakeholders.
. Regularly attend customer site meetings and produce periodic reports to updatecustomers on account status, risk mitigation, and service activities.
. Coordinate troubleshooting efforts across support, account, and field serviceteams for efficient problem-solving.
Essential Requirements:
. Extensive expertise in Generative AI methodologies and Big Data, coupled with5+ years in AI and customer-facing roles. Skilled in data classification,inferencing, training model fine-tuning, and leading C-level customer discussionsto create strategic roadmaps.
. In-depth knowledge of model selection, data preparation, and tooling ecosystemsin Generative AI, including Kubernetes and MLOps. Capable of advisory roles incustomer engagements.
. Strong customer engagement skills including trust-building, workshop planning,and influential communication across all levels within Dell Technologies andexternal partners.
. Comprehensive review of customer data and analytics for GenAI applicabilitythrough stakeholder interviews, questionnaire evaluations, and consultationwith subject-matter experts.
. Demonstrated experience in client-facing service delivery, adhering to projectmethodologies and contractual obligations. Onsite availability during customerworkshops.
Halian Group
With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.
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