A Sales Manager – Corporate and Government for Conrad Dubai drive Government and GCC Corporate revenue (to also include C&B, F&B, internet, parking) and to sell new, existing and prospective customers whilst considering the overall goals set in the sales strategy. To negotiate the optimum Government & GCC Corporate rates for the benefit of the business. Represents the hotel at the highest level in the local Government and GCC Corporate market segment(s) maintaining and developing relationships through effective account management and negotiation to achieve the overall budget and KPI’s of the hotel.
What will I be doing
A Sales Manager – Corporate and Government for Conrad Dubai is responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel and develops strategic action plans for the hotel to drive measurable, incremental sales revenue. A Sales Manager – Corporate and Government for Conrad Dubai identifies areas of opportunity in performance and recommends tools and sales training to optimize performance of the sales team.
Planning Activities: Travel outside of the hotel to meet with existing and prospective customers to solicit business in line with the budget, revenue and sales strategies of the hotel. Attend sales calls at regular intervals in the local market to target and solicit business for the property. Penetrate and target business to sell specific room types as requested inline with business needs. Engage in the agreed required number of daily sales appointments. Conduct sales group sales presentations where appropriate. Attend tradeshows and internal roadshows or client events as required.
Sales Activity – on site: Meet with and entertain customers on site including:- property tours and site inspections, familiarization trips, client networking and dinners as required. Undertake the agreed number of on-site client events per month. Demonstrate a knowledge of the business unit and tailor this to the needs of the relevant client(s).
Administrative Activities: Prepare proposals and/or contracts as agreed with the client and utilizing standardized Hilton Family contracts, CREFs etc. Calculate and quote on rates and business in line with hotel’s revenue and sales strategies. Maintain account files, development plans and information to Conrad (Hilton Family) standards. Submit reports as requested by DBD or DOS within agreed deadlines including a monthly analysis of Hotelligence and subsequent comp set and agency targeting. Exercise competency, accuracy and transparency in SAP and WishWalk Processes. Respond to emails in a timely fashion.
Research and New Business: Actively seek out new business to optimize revenue and maintain healthy business levels in the sales pipeline. Demonstrate creative and innovative ways to attract and develop new business leads. Achieve the agreed minimum % of new business per year within total revenue generated. Exercise knowledge of the local, national and global market place to ensure proactive sales activities.
Systems: Maintain all databases accurately and ensure client details are up to date. Use of the internet in line with company policy. Appropriate use of email. Correct and consistent use of group and forecasting evaluators (eg IdeaS).
What are we looking for
A Sales Manager – Corporate and Government for Conrad Dubai is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the below skills and characteristics:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Conrad Hotels & Resorts
Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad’s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!
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