Job Discription
Read daily events, to acknowledge any VIP’s arrivals.
– Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
– Present children’s menus when appropriate, and describe specials and alternative cuisine
– Serve and clear food and beverage items in an unobtrusive and professional manner
– Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
– Carry trays, bus and reset tables with linen, china, glass and silver
– Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
– Follow cash and credit card procedures according to the guidelines of the accounting department
– Maintain a clean, neat and orderly restaurant throughout service
Candidate Requirement
Provide excellent customer services.
Always strive towards best customer satisfaction.
Greet customers and present menus.
Make suggestions based on their preferences.
Take and serve fo orders.
Up-sell when appropriate.
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