Description:
Hiring Call Center Agent
Duties and Responsibilities:
Manage large amounts of inbound and outbound calls in a timely manner.
Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
Call clients and customers to inform them about the company’s new product, service and policies.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call centre database in a comprehensible way
Meet personal/team qualitative and quantitative targets.
Requirements:
High school diploma or equivalent.
2-3 Years UAE experience in a call center environment.
Track record of over-achieving quota.
Strong phone and verbal communication skills along with active listening.
Familiarity with CRM systems and practices.
Customer focus and adaptability to different personality types.
Ability to multi-task, set priorities and manage time effectively.
Job Description A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an...
Apply For This JobDescription: Looking for Accounts and Compliance Executive for leading property developer based in Dubai. Job description Preparing the monthly...
Apply For This JobDetails: Posted on: 20th September 2022 Employment Type: Full Time Remote Job: No Monthly Salary: Negotiable Benefits: Health Insurance ,...
Apply For This JobDescription: We are looking for Front End Developer, 4+ Years Location: Dubai Skills required Excellent communication skills and the...
Apply For This JobDescription: Demonstrate an ability to build executive relationships at major accounts. Identify opportunities and challenges within the account ...
Apply For This JobJob Discription We are looking to hire a hard-working and dependable warehouse helper to process all incoming and outgoing merchandise...
Apply For This Job