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Job Description
Job Overview: We are seeking a dynamic and enthusiastic Travel Consultant to join our team. The ideal candidate will be responsible for responding to client requests on social media, preparing travel quotations, making bookings, providing travel advice, and following up with clients. This role requires strong sales skills, excellent communication, and fluency in both written and spoken Arabic, as well as a good command of English.
Job Requirements.css-1t5f0fr{font-size:14px;font-weight:400;font-style:normal;letter-spacing:-0.35px;line-height:22px;color:#001433;word-break:break-word;}.css-1t5f0fr p{margin-top:12px;margin-bottom:12px;}.css-1t5f0fr ul,.css-1t5f0fr ol{list-style-type:disc;padding-left:18px;}@media screen and (max-width: 991px){.css-1t5f0fr{padding:0 12px;}}Key Responsibilities:Client Interaction:Respond promptly to client inquiries on social media platforms, email, and phone.Engage with clients to understand their travel needs and preferences.Travel Quotations and Bookings:Prepare accurate and competitive travel quotations based on client requirements.Make travel bookings, including flights, accommodations, car rentals, and other travel services.Ensure all bookings are made in a timely and efficient manner.Travel Advice and Support:Provide clients with detailed travel advice, including destination information, visa requirements, travel insurance, and itinerary planning.Stay updated on travel trends, destination updates, and industry developments.Sales and Customer Service:Utilize strong sales skills to promote travel packages and upsell additional services.Maintain a high level of customer satisfaction by addressing client concerns and resolving issues promptly.Follow up with clients post-travel to gather feedback and ensure satisfaction.Qualifications:Fluent in written and spoken Arabic and English.Proven experience in a travel consultancy or customer service role.Strong sales skills with a track record of meeting or exceeding targets.Excellent communication and interpersonal skills.Proficiency in using GDS systems and other travel booking software.Ability to work independently and as part of a team.Strong organizational skills and attention to detail.Passion for travel and a commitment to delivering exceptional customer service.
