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Job Title: Administrative Assistant
Company: Tafakkur | Nurturing the Individual
Location: On-site , Medical City St., Amman, Jordan.
Employment Type: Full-Time
About Us: Tafakkur is dedicated to nurturing the individual through education and personal growth. We offer a range of online courses, books, and other educational resources designed to empower and inspire.
Responsibilities:
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Customer Service:
- Answer all inquiries through various channels (phone, email, social media).
- Provide exceptional customer service to ensure customer satisfaction.
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Sales:
- Sell books, courses, and other educational products offered by Tafakkur.
- Provide detailed product information to potential customers.
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Order Handling:
- Manage the shipping process for products, ensuring timely and accurate delivery.
- Collect and organize customer data for order processing and future marketing efforts.
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After-Sales Support:
- Handle all responsibilities related to after-sales in the online courses field.
- Assist customers with any post-purchase issues or questions.
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Reception Duties:
- Greet and assist visitors at the reception area.
- Maintain a welcoming and professional environment.
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General Administrative Tasks:
- Assist with day-to-day administrative duties as needed.
- Support other team members and departments to ensure smooth operations.
Qualifications:
- Excellent communication skills, both written and verbal.
- Strong organizational and multitasking abilities.
- Proficiency in using Microsoft Office Suite and customer management software.
- Experience in customer service and administrative roles is preferred.
- Ability to work independently and as part of a team.
- High level of professionalism and attention to detail.
How to Apply: Apply directly through akhtabout.com or send your resume to [email protected] with the subject line “Administrative Assistant Application – [Your Name]”.
