Café Manager
The Café Manager is responsible for managing the restaurant sales and operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
What will I be doing?
As the Café Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. The Café Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
· Manage Restaurant operations;
· Maintain exceptional levels of customer service;
· Recruit, manage, train and develop the Cafe team;
· Manage guest queries in a timely and efficient manner;
· Work within budgeted guidelines in relation to Food and Payroll;
· Drive sales to maximize budgeted revenue;
· Develop menus with other members of Food and Beverage team;
· Ensure knowledge of menu and all products;
· Accountable for monthly stock takes;
· Incentivise team members to maximize sales and revenue;
· Set departmental targets and objectives, work schedules, budgets, and policies and procedures;
· Evaluate guest satisfaction levels with a focus on continuous improvement;
· Ensure communication meetings are conducted and post-meeting minutes generated;
· Be environmentally aware;
· Assist other departments wherever necessary and maintain good working relationships;
· Comply with Cafe security, fire regulations and all health and safety legislation;
Job Type: Full-time
Application Deadline: 10/03/2023
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