Log In
Sign Up
Director of Housekeeping – Sofitel Riyadh
Full-time
Job-Category: Rooms
Job Type: Permanent
Job Schedule: Full-Time
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit
https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Summary of Responsibilities:
Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service
Ensure service and production is provided in the proper manner, and with the usual high standards of AccorHotels. Understand, maintain and execute operational manuals and guidelines
Supervise and develop personnel in the department to their maximum effectiveness
Select and recruit qualified people
Orient new personnel with situations, facilities and operating hours
Initiate an effective training program, both formal and on the job
Develop knowledge and skills of employees
Familiarise employees with opportunities for progress and ensure proper advancement
Understand and control cost, detect waste in productivity in terms of minutes, methods, money, machines, and materials and take the proper action
Be aware and initiate improvements. Look and listen to everything with an open mind. There are always ways to improve
Establish safe working conditions and practices. Ensure proper cleanliness in all areas
Require staff to wear proper apparel at all times
Create progressive reporting relationships with supervisors and subordinates
Communicate clearly
Ensure understanding of desired objectives
Maintain a high quality of housekeeping standards in:
– Rooms
– Linen and Uniforms
– Valet and seamstress
– Lost and found
– Laundry
– Janitorial and contract cleaners
Ensure that all these departments look after their equipment and treat it with respect. Cleanliness in all areas is of the utmost importance. Ensure proper maintenance
Develop decision-making and problem-solving skills. Delegate effectively by:
– Transferring specific responsibilities
– Giving sufficient authority to carry out the desired task.
– Holding employees accountable for carrying out responsibilities and exercising authority
Undertake a public relations role in representing the hotel as a member of management
Minimum Requirements:
Minimum of 5 years’ senior leadership experience in housekeeping
Previous experience in luxury hotels required.
Previously demonstrated leadership skills supporting an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service
Diploma or degree in Hospitality Management or related discipline a strong asset
Excellent communication skills, must be able to communicate with others effectively.
Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination.
Ability to analyze data and trends and create strategies for improvement.
Strong administration and organizational skills are required.
Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure
Working knowledge of Microsoft Office applications, Outlook, Opera Cloud, HotSOS and Excel
Arabic speaking skills would be an asset.
#J-18808-Ljbffr
