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Job Description
Key Responsibilities:
- Transaction Processing:
- Operate cash registers to process sales transactions accurately and efficiently.
- Handle cash, credit/debit card transactions, and electronic payments following company policies.
- Issue receipts, refunds, and change to customers as needed.
- Customer Service:
- Greet customers warmly and provide assistance with their purchases.
- Address and resolve customer inquiries, concerns, and complaints in a professional manner.
- Provide information about products, promotions, and store policies.
- Cash Management:
- Accurately count and handle cash during and at the end of shifts.
- Reconcile cash drawers and report discrepancies to the supervisor or manager.
- Prepare and deposit cash and receipts according to company procedures.
- Sales Support:
- Assist with stocking shelves, organizing merchandise, and maintaining store cleanliness.
- Support other store functions, such as bagging groceries or assisting with product displays, as needed.
- Checkout Process:
- Ensure the checkout area is clean, organized, and well-stocked with necessary supplies.
- Verify the accuracy of scanned items and pricing, and ensure correct discounts are applied.
- Assist customers with gift wrapping or other special services if applicable.
- Compliance & Security:
- Follow company policies and procedures for handling cash and processing transactions.
- Adhere to security protocols to prevent theft or fraud.
- Maintain confidentiality of customer information and financial transactions.
- Record Keeping:
- Maintain accurate records of transactions, returns, and exchanges.
- Prepare and submit reports related to cash handling and sales as required.
- Team Collaboration:
- Work collaboratively with other cashiers and store staff to ensure smooth store operations.
- Participate in team meetings and training sessions to stay updated on store policies and procedures.
Keyskills :
