Relief International Hiring for MEAL Officer at Amman, Jordan Full Time

Position: MEAL Officer                  

Department: MEAL

Location: Amman, with frequent travel to other areas of Jordan

Reports to: MEAL Manager

Dotted Line/if any: Program

Duration: Two months / temporary position (with potential to extend).

ABOUT RI: Relief International (RI) specializes in relief and development programs that benefit people in acute distress. A registered non-profit in the US, UK, France and Belgium, our work targets those fragile countries or communities that suffer from man-made or natural crises that impede human development. The people that we serve live in 14 countries across the Middle East, Africa, and Asia where the debilitating effects of political instability, forced displacement, and natural disasters are pervasive. RI has been working in Jordan since 2004, providing vital services to refugees and vulnerable host communities across the country

Position Summary:

Under the direct supervision of the Sr. MEAL Officer, the Monitoring, Evaluation, Accountability and learning Officer is responsible for working with the MEAL department and program teams to implement the Performance Management Plan (PMP) for the various emergency response projects.

The MEAL Officer is responsible for leading, conducting and performing the MEAL activities – including Field Data Collection & Management for all of RI Jordan’s projects and programs.  He/she works closely with the Field Data Entry Team, MEAL Field Officers, Sr. MEAL Officer, MEAL Manager and Program staff to conduct regular data collection efforts and analyze the results.

ESSENTIAL DUTIES And RESPONSIBILITIES:

• MEAL tasks:

1. Conduct all routine MEAL activities in the field according to MEAL plans agreed between MEAL and program teams

• Create weekly and monthly MEAL activities plan for all projects.
• Conducting, managing & following-up on daily MEAL activities.
• Provide observational feedback to the Jordan office on field MEAL and Project activities.

1. MEAL department support:

• Train MEAL staff, volunteers, and program teams on MEAL related activities: (MEAL formats and tools, data collection, etc.).
• Manage & finalize with the project team all the requested formats, and sheets in order to facilitate the activities reporting as needed.
• Support the MEAL department on finalizing & conducting field assessments, surveys (including satisfaction surveys), FGD’s and data management.
• Together with Program team develop, revisit, review, and finalize key performance indicators. 

 

• Report tasks:

1. Reporting:

• Provide weekly, monthly and quarter reports that shows the analysis of project activities final results (against project indicators).
• Support the MEAL department in reporting against donor reporting platforms (Activity info system, UNHCR, and RAIS system) based on the project data and needs.
• Ensure timely and accurate reporting of routine MEAL activities and ensure reports are ready for program managers to include in monthly and quarterly donor reports.
• Support MEAL department in reporting against the project activities.
• Ensure timely and accurate reporting of results of the common, custom and performance indicators within the project progress reports.
• Analyze the data and make detailed report (weekly, monthly and quarterly statistical reports).
• Review and assess existing reporting tools and procedures (database, collection tools), research, suggest, and implement improvements.
• Provide monthly reports that shows the analysis of complaints and feedbacks received.
• Integrate accountability reports into regular donor reports.

1. Data Management:

• Work closely with the MEAL department (especially the Information Management Section) and field teams for data collection and implementing assessments & surveys.
• Proofreading and auditing of all collected data (example: Cross referencing daily attendance by class with the overall attendance and eliminating errors.
•  Ensure integrity and sound design for the collection and entry of data.
• Safe storage of hard and soft copy of data; Filing all completed hard and soft copies; safe storage of hard and soft copy of data and securing information by completing data base backups.

 

• Additional tasks:

1. Conduct additional data collection efforts as needed

• Under direction of the MEAL Manager, MEAL Sr. Officer perform ad-hoc research efforts in and around Jordan on different projects,
• Enter the data from the collection efforts and send them back.
• Analyze the data and make detailed report (weekly, monthly and quarterly statistical reports).

1. Conduct MEAL learning tasks :

• Lead on capturing & conducting informal and formal lesson learned Process.
• Conduct learning sessions monthly meeting with the programs/field staff to outline the most important gaps found and how they could be covered during the next durations.
• Conduct “accountability” related learning sessions with the project teams on quarterly bases ag against , to outline the most important lessons learned during a period of 3 months

1. Others MEAL tasks :

• Support the program and MEAL teams by entering, storing and presenting data to enable quality analysis and use.
• Work with the MEAL team to make information available and presentable on accountability and in particular the meaningful participation of affected population, community members and partners.
• Any other task as requested by the MEAL Manager.

1. Other:

• Comply with all relevant Relief International policies and procedures with respect to child protection policy, health and safety, equal opportunities, code of conduct and other relevant policies.
• Maintain a spirit of innovation, optimism, open communication and enthusiasm that will help propel the project forward.
• Focus on innovative and creative methods of presenting data and information tailored to different teams/levels of management.
• Helping and supporting MEAL department on finalizing the local ministries requests and reporting of the current projects.
• Perform other duties as needed.

Safeguarding

• Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve
• Ensure that your behavior inside and outside of work promotes the values outlined with RI’s code of conduct and safeguarding policies
• Consistent with RI’s safeguarding and protection policies,
  • Contribute to ensuring that all those who come into contact with Relief International staff and the communities we serve can be trusted to work safely with them.
  • Ensure your job-related activity and practice is compliant with safeguarding standards.

• Ensure program design adequately addresses safeguarding and protection standards.

Qualifications and Requirements:

• A B.S. or B.A. degree in a social science or any related field.
• Excellent English Language Skills (Writing & Speaking), IELTS certified preferably.
• Excellent reporting skills, professional writing, and business reports.
• Minimum of 2 years’ experience in monitoring and evaluation activities (surveys, data entry and reporting) highly desired.
• Good contextual knowledge of local issues, community priorities, social and cultural constraints, and realities.
• Ability to organize and work independently and within teams.
• Ability to use MS Word, Excel, and another analysis software like SPSS or Power BI.
• Background in in education, livelihood, ECD, refugees and development projects an asset.
• Demonstrated ability to manage multiple priorities, deadlines, tasks efficiently with strong attention to detail.
• Experience working in post-conflict environment or with refugee populations in emergency response context a plus.
• Desire to learn, willingness to ask questions, cultural sensitivity, and flexibility are desired characteristics. 
• Excellent analytical and organizational skills. Ability to think critically and creatively.
• Excellent interpersonal skills, including patience, diplomacy, willingness to listen and respect for colleagues. Must be capable of working both individually and as part of a team.
• Ability to work effectively in a fast-paced, stressful environment. Must be flexible, willing to perform other duties and work irregular hours.

RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:

• Inclusiveness
• Transparency and Accountability
• Agility and Innovation
• Collaboration
• Sustainability

All staff are expected to abide by RI Safeguarding, Code of Conduct & Incident Management Policies & procedures.

Relief International is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.”

This job description is subject to periodic review and adjustment in order to achieve RI’s goals in Jordan, and any changes to the ToR will be discussed and agreed between signed below.