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The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with over 75 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. In the Middle East, NRC has over 3,000 staff dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, Water and Sanitation Hygiene, Food Security, along with Information Counselling and legal Assistance (ICLA) to forcibly displaced people.
The Syrian Crisis is well into its eleventh year, but the level and intensity of conflict in the country remains high. Humanitarian and protection need continue to grow inside Syria as a result of the ongoing conflict and consequent complex emergency situation in which displacement is both massive and widespread.
The WASH Technical Officer will act as the programme’s technical focal point for a single core competency team within an area office. S/he will be responsible for developing and maintaining the WaSH quality assurance part of the NRC quality management system, providing WaSH technical guidance and support to the field team and ensuring adherence to programming specifications and standards. S/he will support the WaSH Project Coordinator in developing quality management procedures, tools, guidance and SoPs for daily WASH services, including water trucking, operation and maintenance designs, implementation and monitoring.
Duties and responsibilities
Generic responsibilities
– Ensure compliance with NRC policies, guidelines, and standards.
– Ensure compliance with (WASH) strategy, tools, handbooks, guidelines, and standards.
– WASH specific technical responsibility for implementation of technical activities of CC project(s)
– WASH specific technical responsibility for the quality control and monitoring of project activities
– WASH specific technical responsibility for project documentation of technical activities of WASH project(s)
– Provide specific technical support and capacity building towards project staff.
– Provide specific technical analysis and feedback to NRC representatives in coordination forums.
– Assess, promote and document ideas for technical improvement and further program development options.
– Ensure that projects target beneficiaries most in need and explore and assess new and better ways to assist.
– Promote the rights of IDPs/returnees in line with the advocacy strategy.
Specific Responsibilities
-Plan and ensure the implementation of soft activities, including community engagement and behaviour change in WASH activities, contextualising NRC guidelines and approaches.
-Prepare, support the delivery and evaluate the necessary training and Information Communication and Education (ICE) materials.
-Develop WASH services project technical documents such as BoQ, Terms of Reference, standards, procurement and payment documents in coordination with the WaSH Project Coordinator.
-Responsible for supporting the IM and M&E teams in securing supporting documents, reconciliation of deliverables (RoDs), outcome monitoring, consultation with affected populations throughout the project cycle, and developing targeting and selection criteria for WASH interventions.
-Responsible for improving WASH quality assurance procedures and Standard Operating Procedures (SoPs).
-Responsible for conducting periodic quality control actions on WASH services’ quantitative and qualitative data against project technical documents, CC SoPs and guidelines, work packages and WASH cluster standards.
-Responsible for supporting WaSH Project Coordinator in developing, analysing and reporting needs assessment and technical components of Area Office-level needs assessment.
-Responsible for training and building the field staff capacity in implementing quality control procedures such as SoPs and safety measures.
Qualifications
– Minimum (2) years of experience from working within technical expertise area in a humanitarian/ recovery context
– Minimum one year of previous experience from working in complex and volatile contexts
– WASH expertise
– Documented results related to the position’s responsibilities
– Fluency in English, both written and verbal
– Bachelor Degree or above in Civil, Water and Environmental Engineering, or similar
– Knowledge of the context in Syria
– Previous relevant experience in construction or WASH activities in rural areas and camps
– Proficient in Microsoft Office Applications, mainly Word and Excel
– Proficient in ProjeCAD, AutoCAD, or any similar Applications for drawing
– Experience in GIS mapping is an advantage
Personal qualities
– Planning and delivering results
– Working with people
– Communicating with impact and respect
– Handling insecure environments
We can offer
– Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline
– Contract period: till 31st December 2022 with the possibility of extension subject to funding
– Duty Station: This position will be based in the SRO office in Amman
– Salary/benefits: According to NRC’s salary scale and terms and conditions
-For more information, please see attached Job Description
-National candidates are strongly encouraged to apply.
Applicants are only considered if holding a Jordanian Nationality & if applying on Webcruiter using this link:
https://23109900.webcruiter.no/Main/Recruit/Public/4505387925?link_source_id=0
