Provide advisory on CRM initiatives and run CRM projects; from roadmap creation, to target operating model definition, to software selection process, to software implementation.
3-7 years of consulting experience, involved in advisory on CRM. Scoping, analysis, design, development, and delivery of CRM and CX solutions (Salesforce, SAP CX, Microsoft Dynamics or others)Previous proven experience in setting the CRM roadmap, strategy and operating modelPrevious experience in the following industries: banking, retail, energy or governmentCRM functional and technical experience including extensive business process knowledge in areas such as sales and service management, contact centers, CPQ, with various technologies including integration areasStrong communication skills, ability to lead workshops and drive functional and technical discussionsStudies in computer science, engineering, or business administration or comparable training, career changers are also welcomePronounced affinity for new technologies and modern/agile methods of project managementPassion for consulting work and the associated willingness to travel
You will strengthen the team in the Customer and Marketing consulting portfolio and live your passion for CRM with a holistic approach to process advisory and optimization, as well as implementation and operational management of sales and service solutions.
CRM Consultant for Sales and Service Transformation practice.
Riyadh, Saudi Arabia
Full Time Employee
Monthly Salary Range
$10,000 – $15,000
Number of Vacancies
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