International Committee of the Red Cross (ICRC) Hiring for Course Administrator at Amman, Jordan Full Time

Job Description and Requirements

The ICRC is an equal opportunity employer and values diversity and is committed to creating an inclusive working environment. Persons with disabilities are encouraged to apply  

PURPOSE, SCOPE AND IMPACT  

• The Learning and Development Course Administrator ensures that the administration and logistics for all learning activities run smoothly.Geographic remit: regional. The Learning and Development Unit in Amman is one of 4 units worldwide delivering staff training within the ICRC.
• They provide all aspects of administrative, logistic and organizational support. They also support the trainers in the online facilitation and ensure the digital learning management for each course.

MAIN ACCOUNTABILITIES, DUTIES AND RESPONSIBILITIES

• Participates in establishing the yearly course planner, in coordination with course facilitators.
• Provides efficient and timely technical and administrative support to course participants and deliverers.
• Manages the administrative support to ensure that courses run smoothly. Receives and processes applications, prepares and sends correspondence giving course details, prepares materials, programmes and content and collects assignments in accordance with the facilitators. Assists with all issues related to the organization and venue of courses.
• Ensures the smooth running of events with the focus on the participant experience
• Using the Learning Management System LMS, creates sessions, registers participants, animates the forum and sends assessment questionnaires to session participants.
• Works with the trainer to co-facilitate the digital learning support offer to participants for each programme
• After the end of the course, process invoices and conducts data validation and breakdown; records course completion in for each participant and enters statistical information.
• When applicable, contacts external providers (consultants, etc.) and provides timely administrative and logistic support to participants.
• Maintains a coherent archiving system in collaboration with the Information Management Unit. Stores, maintains, retrieves and supplies information using both computerized and manual-based systems for all courses.

GENERAL DUTIES

• Be aware of the LnD’s policies, objectives and activities at regional level.
• Understand the three components of the Red Cross/Red Crescent Movement
• Adhere to the ICRC’s Code of Conduct at all times
• Apply the security rules at all times
• Respect and observe the staff regulations of the ICRC in Jordan.
• The employee may be asked to perform other duties not covered in this job description as well as to provide support to other departments when and if necessary.

PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED

• University or professional certification or equivalent work experience
• Fluent command of English and Arabic; other languages an asset.
• Computer proficiency.    
• 5+ years professional experience in an administrative or assistant role
• Good knowledge of information systems, event organisation, finance and administration.
• Knowledge of digital learning tools an asset 

Interested to join? Apply now! The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

Please Note: “The position will be filled once we find the right candidate”