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Job Description
HungerStation is the leading online food ordering platform connecting thousands of restaurants with their customers across the Kingdom of Saudi Arabia & Bahrain. Through its state-of-the-art tech and advanced logistics HungerStation has partnered with more than 43k + restaurants: enabling our customers with a greater choice and supporting the food delivery ecosystem. As well as fast food delivery, you can also order Groceries, Pharmacies, Flowers, Electronics and more creating a seamless experience of convenience for our customers.
We are looking for a highly talented Senior Product Designers to join our team in Dubai. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you! An ideal candidate will have a track record as a significant individual contributor as well as a strong team player.
Responsibilities
- Act as an Experience Ambassador for our customers
- Working closely with designers and developers to turn user research findings into stories and actions that lead to valuable product and service features
- Collaborating with product managers, and other stakeholders to define and infuse user experience in the next generation of business concepts and solutions
- Mentor Designers and assist them in their development and growth
- Participating in the development and implementation of UX strategy, policies, processes, and standards, promoting user-centered design principles and best practices across the organization
- Solves complex topics and drives them through all stages of the end-to-end design process with interdisciplinary teamwork
- Articulates design decisions, grounded in customer centricity, business, and technical parameters, and solid design theories
- Leads validation research
- Continuously keeps the stakeholders aligned and updated on progress.
- Informs and aligns stakeholders before presentations
- Invents the design process for related squads/teams if needed and actively shapes the interdisciplinary collaboration along the process
- Active participation in foundational user research and analysis, including translation into product implications and new ideas
- Gains a deep understanding of the product to proactively identifies tasks, workflows and anticipate implications to improve the overall product experience
- Present presentations and facilitates workshops in the scope of the product/project to facilitate discussions
- Follow daily operations relating to the job to ensure work continuity
- Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards
- Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner
Requirements
- Bachelor’s Degree in Design (any domain of design) or equivalent experience
- 4-6 years of designing digital products, with a strong portfolio that showcases a deep knowledge of product design knowledge & skills
- Minimum 3 years of experience in user research for conducting the qualitative and quantitative methods
- Deep knowledge of design and prototyping tools such as Figma, Figjam, Miro, Maze, Sketch, UXCam, and Zeplin)
- Self-motivated and self-starter who is comfortable taking ownership and experience in partnering with the product managers to draw the strategy for the features
- Impressing portfolio that explains your thought process and understanding of user experience
- Experience in solving the interaction and service design problems, always finding the balance between data-driven decisions making and intuition
- Highly collaborative between the cross-functional teams
What We Offer
- We offer visa & relocation support globally to our permanent employees.
- Exchange ideas and meet 2000+ colleagues from different teams within Delivery Hero in our active guilds and through our global tech & product community.
- Develop your skills with your personal educational budget for conferences and external training.
- Access our Linkedin learning platform and participate in our various inhouse training.
- And much more
