FHI 360 Hiring for Product Delivery Manager at Amman, Jordan Full Time

Background

The USAID/Jordan Business Growth Activity (BGA) will enable Jordanian small-to medium-sized enterprises (SMEs) and startups to improve their productivity and competitiveness, create new jobs and innovation across a range of growth sectors, as well as advance Jordan towards a more prosperous, resilient, and inclusive future.

BGA will support SMEs and startups with growth potential to scale domestically and globally based on their financial health, sales growth, potential for job generation, impact on the local ecosystem, and degree of innovation whether in business model or market approach, product and technology enabled service.

FHI 360 has hired a third-party vendor to create a new data collection/MEL/KMS platform (herein after referred to as “Platform”) according to the BGA’s needs and workflow. The Platform will be developed in multiple phases as detailed in Section 5 – Scope of Work of the attached RFP. At the end of the first phase a minimum viable product (MVP) will be delivered that will be able to accept applications from Jordanian SMEs and startups (herein after referred to as “firms”) and store them in platform’s database for further review. The MVP should pass user acceptance testing (UAT) criteria. In the following phases the rest of features will be developed by vendor, incrementally adding new modules and features as described in the RFP.

BGA Team seeks to engage an experienced Product Delivery Manager with an excellent track record to ensure the success in the Platform development and deployment process. This is expected to be a seven (7) month consultancy (Sept 2022 through March 2023) with approximately 60 days of effort required.

The Product Delivery Manager will gain a deep understanding of Platform requirements, will support and oversee the implementation of the Platform through all the phases, and will ensure completion of the project on schedule and with expected quality. Acting in the best interest of BGA team and other key stakeholders, the Manager will work closely with both the BGA team and the software development team, playing a key role of a mediator and liaison, ensuring the timely implementation of all of the requirements as described in the SOW.

Key Responsibilities

• Gain a deep understanding of the Platform requirements as described in the SOW
• Represent the needs and requirements of BGA team and other stakeholders related to the Platform’s features and functions
• Translate any new or existing needs of BGA team into technical requirements as needed
• Support and oversee the Platform development process through all phases
• Together with the vendor, plan and facilitate the User Acceptance Testing (UAT) in all phases to ensure the developed UI/UX and other features of the Platform are of a high quality and fully meet or exceed the requirements
• Review and sign off on the UAT (and other) reports provided by the vendor
• Provide proactive visibility and effectively communicate delivery targets, commitments, and progress
• Ensure the vendor’s success in delivery, primarily by helping to identify and remove impediments impacting the vendor’s ability to deliver
• Initiate a change management process to document and track the implementation of any new or changed requirements.
• Inform the BGA team and other stakeholders on any changes in the project scope, timeline, or budget in a timely manner

Minimum Qualifications

• Master’s degree in the field of Computer Science, Computer Engineering, or Informatics
• 7 years of relevant work experience with at least 2 years in a Product Manager or Product Delivery Manager role and 2 years of experience in a software developer role
• Experience translating user needs into technical requirements
• Experience in agile project management, having a relevant certification is a plus
• Experience overseeing the implementation of new complex applications, preferably CRM and/or process and workflow management systems
• Knowledge of business system interactions, infrastructure dependencies, system controls, monitoring, etc.
• Knowledge of modern open-source platforms and frameworks
• Expert in User Experience and User Interface (UX/UI) design principles for database and business process management (BPM) applications
• Expert in user centric design
• Working knowledge of at least one modern programming language, such as Java, JavaScript, C#, Go, Objective C, or PHP
• Deep understanding of relational databases and ability to read and write complex SQL queries
• Understanding of RESTful API and HTTP(S) protocol
• Understanding of fundamentals of information security (InfoSec), possible risks, and their mitigation, as well as familiarity with information security principles and standards
• Understanding of common business processes and workflows
• Ability to work under pressure in a fast-changing environment
• Excellent communication, task prioritization, and problem-solving skills is a must
• Working knowledge of English is a must

Duration of Assignment

Immediate hiring for seven (7) month, part-time consultancy. Total anticipated level of effort over the period is 60 days.

Application

Only the most qualified and suitable candidates will be invited to interviews. Interested qualified individuals may submit their CV, documenting their ability to meet the requirements above, and three references to [email protected]. No phone calls will be accepted to inquire about the position.

Deadline for submission is August 12, 2022

FHI 360 is an equal opportunity workplace, women and persons with disability are encouraged to apply.