Ericsson Looking for SAPC Back Office Engineer in Riyadh, Saudi Arabia Full Time

Job Description

About this opportunity?We are now looking for a SAPC BO Engineer who will be responsible for technology leadership, expertise & support extending through the full cycle of Create, Sustain & Evolve for its respective domain.?What you will do ?

• Handle Operation, Maintenance, Configuration and Administration of PS Core nodes (SAPC/vSAPC, SGSN-MME/vSGSN-MME, EPG/vEPG, PCC/AMF/SMF, PCG, IPWorks DNS, Cisco Router, Ericsson R6K router, Ericsson SSR router).
• Handle and resolve Customer issues.
• 24×7 on call support rotation inside the team.
• Develop & maintain solutions based on automation use case candidates.
• Investigate the possible source of problems.
• Improve and drive recovery processes.
• Provide domain expertise to automation and analytics team to support analytics and automation use cases.
• Develop, maintain & improve automated Service Delivery methodologies.
• Perform trend analysis to proactively detect possible failures. This shall ensure restoration and repair as a result of its own analysis or when prompted by automated operations or domain support Service Function processes.
• Guarantee that Ericsson delivers a technical solution in accordance to the agreed change request (specification) and in co-operation with the customer, assuring that changes are accurately implemented without causing any negative impact on the availability of the service

?You will bring ?

• Degree in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
• Solid Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G
• Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, valuable services.
• An outstanding troubleshooting skill is required to solve the customer issues without raising to the next level for competence units
• Ability to do tracing and sophisticated logs analysis for Packet Core Nodes.
• Familiar with the Cloud Systems is a plus.
• KPI formulae, KPI degradation and KPI troubleshooting
• Analytical and synthesis capabilities
• Solid knowledge of operation and troubleshooting of multivendor telecommunication equipment?s
• Good understanding of Machine Learning, Artificial Intelligence & Cloud technologies
• Good understanding and working knowledge of Scripting
• Detailed knowledge of Services and customer segmentation
• Packet Core and access network performance/configuration parameters and their interpretation and usage.
• Experience in Automation as is a strategic necessity, take ownership to deliver services that our customers value and will promote

?Why joins Ericsson??At Ericsson, you?ll have an outstanding opportunity. The chance to use your skills and inspiration to push the boundaries of what?s possible. To build never seen before solutions to some of the world?s toughest problems. You?ll be challenged, but you won?t be alone. You?ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.?What happens once you apply??Click Here to find all you need to know about what our typical hiring process looks like.?Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.?Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.Primary country and city: ?Saudi Arabia (SA) ? || ?Saudi Arabia : Riyadh : Riyadh ?Req ID: 671767 ?

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