Persistence Recruitment is a leading recruitment agency specializing in sourcing top talent for key projects. We are currently partnering with Saudi Arabia’s Public Investment Fund (PIF) on a landmark US$50 billion Sovereign Fund Tourism and Culture Giga-Project. We are seeking a CRM & eCommerce Solutions Architect with expertise in Sitecore, Kentico, WordPress, Ticketing Platforms, and Event Management to join this prestigious endeavor.
Job Overview
As a CRM & eCommerce Solutions Architect, you will play a critical role in shaping the digital landscape of the PIF Giga-Project. You will be responsible for designing and implementing CRM and eCommerce solutions, utilizing platforms such as Sitecore, Kentico, WordPress, and others, to enhance customer engagement, drive online sales, and manage ticketing and event processes
Key Responsibilities:
• Collaborate with project stakeholders to define CRM and eCommerce requirements and objectives.
• Design and architect CRM and eCommerce solutions that align with project goals and industry best practices.
• Oversee the implementation of CRM platforms, eCommerce systems, and related technologies, including Sitecore, Kentico, WordPress, and ticketing/event management platforms.
• Develop and maintain a comprehensive CRM and eCommerce strategy, ensuring seamless integration with other project components.
• Lead a team of developers and engineers in the execution of CRM and eCommerce projects.
• Conduct regular assessments of CRM and eCommerce processes to identify areas for improvement and innovation.
• Stay informed about emerging trends and technologies in CRM, eCommerce, and online event management.
• Collaborate with vendors and third-party providers to source and implement necessary tools and platforms.
• Ensure the security, scalability, and performance of CRM and eCommerce solutions.
• Provide technical guidance and support to project teams during implementation and post-launch phases.
• Troubleshoot and resolve technical issues related to CRM and eCommerce systems
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