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| Job Location | Riyadh, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | IT Services |
| Functional Area | Not Mentioned |
Job Description
JOB PURPOSETo manage the development of proof of concept (POC), ensure proper product assembly and configuration, and provide level-2 support on incidents related to systems in accordance with set guidelines and requirementsROLES AND RESPONSIBILITIESCore ResponsibilityDevelop Proof of Concept (POC) for new products and solutions customizations, development of prototypes, on-site surveying and testing and new systems implementation, and raise to higher management for reviewCheck & support in the Implementation of POC/system in accordance with design blueprintPerform minor change requests in order to successfully deliver on POC/systemDevelop products and solutions assembly and installation manualsComponents Assembly ? Order needed components and licenses to support product and solution assemblySupport product assembly and configuration ensuring abidance by set requirementsConduct in-lab power-on unit testing on assembled products and solutionsLevel-2 Support ? Investigate level-2 incidents and problems across products and solutionsDevelop technical performance assessment reports highlighting SLA breaches and improvement opportunitiesDevelop technical level-2 support, responses and mitigation actions for identified incidents and threats on systemsPlanning and StrategyGuide, mentor and develop the System Architecture and Design department?s team as part of their continuous developmentBudget ManagementProvide budgetary inputs based on planned future research and prototying needsOthersSound industry knowledgeExcellent communication skillsProblem solving abilitiesStay up-to-date with new technology trendsCreative thinking and out of the box approachStrong motivation and driven team playerEnjoy working independently and solving problemsDecision making and negotiation skills
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