Job Location | Mecca, Saudi Arabia |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Hospitality & Accomodation |
Functional Area | Not Mentioned |
Job Description
Applications from Saudi Nationals Only.General Manager (Confidential)Location: Makkah, KSAJob Type: Full-Time Reports to: Ownership/Board of Directors Industry: Hospitality – HotelJob Overview:We are seeking a dynamic and results-oriented General Manager to lead the operations of a luxury hotel (based in Makkah). The ideal candidate will have a proven track record of managing all aspects of a hotels operations, from guest services to financial performance, while ensuring the highest standards of excellence. The General Manager will be responsible for driving revenue growth, optimizing operational efficiency, and fostering a culture of service excellence.Key Responsibilities:- Operational Leadership: Oversee all hotel operations, including front desk, housekeeping, food & beverage, and maintenance to ensure smooth and efficient functioning of the hotel.- Team Management: Lead, mentor, and develop department heads and staff, fostering a collaborative and service-driven work culture.- Guest Experience: Ensure exceptional guest satisfaction by maintaining high standards of service, addressing guest concerns, and anticipating customer needs.- Financial Management: Manage hotel P&L, budget forecasts, and financial planning to achieve or exceed revenue targets. Implement cost-control measures to maximize profitability.- Sales & Marketing: Collaborate with the sales and marketing team to implement strategies for driving occupancy, average daily rate (ADR), and overall market competitiveness.- Compliance & Safety: Ensure all hotel operations comply with local laws, regulations, and industry standards, including health, safety, and security protocols.- Strategic Planning: Develop and execute long-term business strategies, identifying growth opportunities while adapting to market trends and guest preferences.- Stakeholder Relations: Build strong relationships with ownership, key stakeholders, and partners, maintaining clear and consistent communication.- Sustainability Initiatives: Implement environmentally sustainable practices in line with corporate social responsibility goals.
Keyskills :
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