Log In
Sign Up
Job Description
- Welcoming groups at the starting point and making sure that everyone has arrived.
- Pointing out and explaining tourist attractions during the trip.
- Answering questions and giving advice on language and currency.
- Making sure travel arrangements and stopovers run smoothly and change routes or arrangements as necessary.
- Handling passport or visa problems, emergencies, illness, accidents, lost luggage, and any complaints.
- Coordinating with the operations department regarding safety, disaster recovery, and evacuation procedures.
- Coordinating with relevant parties to ensure smooth operations for tours and travel coordination with bus captains.
- Monitoring safety and security of members within tour groups.
- Providing feedback from tour groups to the operations department.
- Providing feedback to the operations department on vendor selection and performance, and itinerary management.
- Giving information on logistic arrangements.
- Providing information on tour destinations.
- Presenting tour briefs to tour groups.
- Responding to emergencies and unexpected situations during tours.
- Responding to tour groups’ complaints.
- Reviewing agreements between tour agencies and tour groups to guide response actions during tours.
- Reviewing feedback from tour groups on tour services.
Job Requirements.css-1t5f0fr{font-size:14px;font-weight:400;font-style:normal;letter-spacing:-0.35px;line-height:22px;color:#001433;word-break:break-word;}.css-1t5f0fr p{margin-top:12px;margin-bottom:12px;}.css-1t5f0fr ul,.css-1t5f0fr ol{list-style-type:disc;padding-left:18px;}@media screen and (max-width: 991px){.css-1t5f0fr{padding:0 12px;}}+ years experience in the Tourism industry.Good verbal communication skills.Willing to relocate to the U.A.E.Presentable, friendly, and accommodating.The employee should be flexible to work long hours including early mornings, evenings, and weekends; He/ She is usually on duty day and night for the tour’s duration, which can be for a few weeks at a time.Skills and personality are more important than formal qualifications, but a good general education is useful.Fluency in English and Chinese is usually necessary.Knowledge of and interest in the history and geography of the area he wants to work in.Good physical condition if the tour involves adventure activities, for example, trekking or kayaking.A UAE driving license is an advantage.
