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H&M
Founded in Sweden in 1947, H&M has grown through offering fashion and quality at the best price to over 3,000 stores in 53 markets today, making it a truly global fashion company. H&M’s presence can be felt on the high streets of Europe, Asia, North America, Middle East & North Africa. The MENA region currently covers 10 countries and 83 stores and is still growing. H&M is an ever evolving brand that offers a broad and varied range of fashions for the entire family. Our collections are extensive with new items arriving in store everyday offering our customers change and choice every time they visit. This is an exciting and fast paced environment requiring energetic individuals with a passion for fashion and customer service.
The Role:
You will work with the Store Manager to achieve objectives, ensuring the highest levels of customer service are provided by staff and that they have the skills and support required to maximise sales. You will work with a variety of different departments to maintain the effective operation of the store and will provide feedback to the store, brand and area managers around staff and products. You may also be required to deputise for the Store Manager during periods of leave.
You must have previous management or supervisory experience in retail and a passion for customer service.
Qualifications & Requirements:
You will have:
. At least 3 years retail experience (ideally at a supervisory level)
. An understanding of fashion retail
. Excellent English language skills, both written and verbal (Arabic language skills are also an advantage)
. PC literacy. About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.
Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.
Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.
