Ali Bin Ali Group Looking for Training Manager at Doha, Qatar Full Time

Operations

• Designs and implements the set SOP / content training/ workshops according to approved FWC guidelines and training matrix
• Focuses on 70% training delivery and 30% training administration abiding by the set training deliverables and timelines
• Provides general / specific coordination with all nominated participants and tracks attendance on regular basis

·        Identifies, selects and modifies training modules and workshop resources as per set training matrix adhering to a strict on-site training schedule

·        Prepares training/workshops venue and materials and other required training facilities

• Coordinates individual and/or group training feedback
• Sets up clinic hours for training counsel to address learner’s areas for improvement and development
• Conducts specific training needs assessment to support the design, development and delivery of training programs and strategies
• Monitors and measures effectiveness of all training programs/workshops delivered
• Works closely with the SMEs to outline deliverables expectations, and specific individual training needs
• Designs and implements divisional SOP quality training programs, manuals and policies

·        Maintains general training administration and record keeping for review and evaluation on LMS

·        Tracks and monitors learner’s development and continuous improvement.

·        Coordinate pre and post training evaluation with the next line managers as appropriate to ensure areas for improvement are addressed.

• Maintains training records are maintained and training gaps identified.
• Provide training, development, coaching and support to Line Managers and their staff members to develop people capability resulting in improved performance for the individual, teams and the business.

Analysis

• Analyzes learner’s individual training needs and presents training report/analysis on a weekly basis to Group HR/ Project Director
• Undertakes a pre and post online training evaluations, devising a regular feedback evaluation report to Group HR/ Project Director

·        Analyze learner’s individual training needs and provide individual and group training feedback

Innovation 

• Identifies individual functional needs and recommends improvements where needed
• Identifies relevant training materials and customize according to training needs and defined content delivery.
• Ensures defined training content is uploaded onto LMS as per corporate branding and SOP standards
• Creates on boarding, welcoming digital booklets, assessment center tests as directed and required by Senior Management

People Management 

·        Trains and coaches Subject Matter Experts

Skills

• Education and Qualification
•   ·Bachelor’s degree in Hospitality Management from a recognized training institution
•  Training related certificates pertaining to Hospitality/ F&B industry (Beverage, mixologist certification, service training, etc.)
•  Certificate in Training and Development and/or Train the Trainers certificate

Work Experience

•  Possesses at least 4 years working experience in hospitality, catering, airline catering or FMCG manufacturing industry sector

• Skills and Abilities
•  English language is a must, Arabic or second language desirable
•  Computer proficiency level required (e.g. Advanced knowledge in MS Office suite)
• Driving skills (e.g. Valid GCC light vehicle driving license required)
• Good time management and organizational skills
• Exposure or experience in Hospitality industry within the GCC will be essential
•  Attention to detail